Hi Tom
Appreciate if you can look at the attached document. I have attached screenshots so that you can guide me if i am missing something.
I selected the option 'retain distribution to account' in reset clearing. But it generated a new reset clearing document 17000153211 which i am unable to reverse.
My thinking was that the original incoming payment doc & the outgoing doc would be open.
We have implemented an enhancement preventing reversals of outgoing payment doc. This is as per governance rules set in the organization.
In such a scenario what is the best way to tackle this issue.