Afaria 7 SP03: profile installation error iOS enrollment.

Hi All -

We have an Afaria 7.0 server with SP03 & 7SP3AfariaFx06_Server & 7SP3AfariaFx19_EUSSP for EUSSP. The Afaria server host also has the CA, Enrollment Server, PS installed on it.

We have confirmed that our iOS devices could get enrolled when on VPN. We have also been able to apply application and configuration policies on those registered devices.

However, when we are connecting via the Relay server 12.0 in the DMZ the profile installation abruptly fails on the final step. The iOS device (6.0) is shown in the devices list on the afaria server but the device does not get the profiles installed.

iOS 6.0 DEVICE (INTERNET) -------> RELAY SERVER (DMZ) -------------------> AFARIA HOST (DB, CA, ES, PS)

The RSOE's are running fine from the Afaria server (registered as a Win service).

I am attaching the RSOE logs, DebugView Log, CA IIS Logs, Relay IIS Logs. - Any hints would be greatly appreciated!

Kind Regards,

Raza.

RSOE ES Log is basically as follows;

I. 2014-01-27 21:19:29. <DnChannel-0000> TripLeft: 2097022018

I. 2014-01-27 21:19:39. <OEHost> starting garbage collection..

I. 2014-01-27 21:19:39. <Backend-0000> Performing session GC for oeIdx: 0

I. 2014-01-27 21:19:39. <Backend-0000> [0] DoSessionGC: Session[0] is in recycle bin

I. 2014-01-27 21:19:39. <Backend-0000> [0] DoSessionGC: Session[1] is in recycle bin

I. 2014-01-27 21:19:39. <Backend-0000> [0] DoSessionGC: Session[2] is in recycle bin

I. 2014-01-27 21:19:39. <Backend-0000> Done session GC for oeIdx: 0

I. 2014-01-27 21:19:45. <UpChannel-0000> PacketRead packet-len: 2

I. 2014-01-27 21:19:45. <UpChannel-0000> PacketRead packet-opcode: 0xf009

I. 2014-01-27 21:19:45. <UpChannel-0000> packet read..

I. 2014-01-27 21:19:45. <UpChannel-0000> successful packet read.. processing it..

I. 2014-01-27 21:19:45. <UpChannel-0000> packet:

I. 2014-01-27 21:19:45. <UpChannel-0000> 0000: 02 00 09 F0                                      ....           

I. 2014-01-27 21:19:45. <UpChannel-0000> RS_UPCHANNEL_NOOP()

I. 2014-01-27 21:20:00. <Main-0000> Liveness is due..

I. 2014-01-27 21:20:00. <DnChannel-0000> TripLeft: 2097022014

I. 2014-01-27 21:20:15. <UpChannel-0000> PacketRead packet-len: 2

I. 2014-01-27 21:20:15. <UpChannel-0000> PacketRead packet-opcode: 0xf009

I. 2014-01-27 21:20:15. <UpChannel-0000> packet read..

I. 2014-01-27 21:20:15. <UpChannel-0000> successful packet read.. processing it..

I. 2014-01-27 21:20:15. <UpChannel-0000> packet:

I. 2014-01-27 21:20:15. <UpChannel-0000> 0000: 02 00 09 F0                                      ....           

I. 2014-01-27 21:20:15. <UpChannel-0000> RS_UPCHANNEL_NOOP()

I. 2014-01-27 21:20:31. <Main-0000> Liveness is due..

I. 2014-01-27 21:20:31. <DnChannel-0000> TripLeft: 2097022010

I. 2014-01-27 21:20:39. <OEHost> starting garbage collection..

I. 2014-01-27 21:20:39. <Backend-0000> Performing session GC for oeIdx: 0

I. 2014-01-27 21:20:39. <Backend-0000> [0] DoSessionGC: Session[0] is in recycle bin

I. 2014-01-27 21:20:39. <Backend-0000> [0] DoSessionGC: Session[1] is in recycle bin

I. 2014-01-27 21:20:39. <Backend-0000> [0] DoSessionGC: Session[2] is in recycle bin

I. 2014-01-27 21:20:39. <Backend-0000> Done session GC for oeIdx: 0

I. 2014-01-27 21:20:45. <UpChannel-0000> PacketRead packet-len: 2

I. 2014-01-27 21:20:45. <UpChannel-0000> PacketRead packet-opcode: 0xf009

I. 2014-01-27 21:20:45. <UpChannel-0000> packet read..

I. 2014-01-27 21:20:45. <UpChannel-0000> successful packet read.. processing it..

I. 2014-01-27 21:20:45. <UpChannel-0000> packet:

I. 2014-01-27 21:20:45. <UpChannel-0000> 0000: 02 00 09 F0                                      ....           

I. 2014-01-27 21:20:45. <UpChannel-0000> RS_UPCHANNEL_NOOP()

I. 2014-01-27 21:21:02. <Main-0000> Liveness is due..

I. 2014-01-27 21:21:02. <DnChannel-0000> TripLeft: 2097022006

I. 2014-01-27 21:21:15. <UpChannel-0000> PacketRead packet-len: 2

I. 2014-01-27 21:21:15. <UpChannel-0000> PacketRead packet-opcode: 0xf009

I. 2014-01-27 21:21:15. <UpChannel-0000> packet read..

I. 2014-01-27 21:21:15. <UpChannel-0000> successful packet read.. processing it..

I. 2014-01-27 21:21:15. <UpChannel-0000> packet:

I. 2014-01-27 21:21:15. <UpChannel-0000> 0000: 02 00 09 F0                                      ....           

I. 2014-01-27 21:21:15. <UpChannel-0000> RS_UPCHANNEL_NOOP()

I. 2014-01-27 21:21:33. <Main-0000> Liveness is due..

I. 2014-01-27 21:21:33. <DnChannel-0000> TripLeft: 2097022002

I. 2014-01-27 21:21:39. <OEHost> starting garbage collection..

I. 2014-01-27 21:21:39. <Backend-0000> Performing session GC for oeIdx: 0

I. 2014-01-27 21:21:39. <Backend-0000> [0] DoSessionGC: Session[0] is in recycle bin

I. 2014-01-27 21:21:39. <Backend-0000> [0] DoSessionGC: Session[1] is in recycle bin

I. 2014-01-27 21:21:39. <Backend-0000> [0] DoSessionGC: Session[2] is in recycle bin

I. 2014-01-27 21:21:39. <Backend-0000> Done session GC for oeIdx: 0

I. 2014-01-27 21:21:45. <UpChannel-0000> PacketRead packet-len: 2

I. 2014-01-27 21:21:45. <UpChannel-0000> PacketRead packet-opcode: 0xf009

I. 2014-01-27 21:21:45. <UpChannel-0000> packet read..

I. 2014-01-27 21:21:45. <UpChannel-0000> successful packet read.. processing it..

I. 2014-01-27 21:21:45. <UpChannel-0000> packet:

I. 2014-01-27 21:21:45. <UpChannel-0000> 0000: 02 00 09 F0                                      ....           

I. 2014-01-27 21:21:45. <UpChannel-0000> RS_UPCHANNEL_NOOP()

I. 2014-01-27 21:22:04. <Main-0000> Liveness is due..

I. 2014-01-27 21:22:04. <DnChannel-0000> TripLeft: 2097021998

I. 2014-01-27 21:22:15. <UpChannel-0000> PacketRead packet-len: 2

I. 2014-01-27 21:22:15. <UpChannel-0000> PacketRead packet-opcode: 0xf009

I. 2014-01-27 21:22:15. <UpChannel-0000> packet read..

I. 2014-01-27 21:22:15. <UpChannel-0000> successful packet read.. processing it..

I. 2014-01-27 21:22:15. <UpChannel-0000> packet:

I. 2014-01-27 21:22:15. <UpChannel-0000> 0000: 02 00 09 F0                                      ....           

I. 2014-01-27 21:22:15. <UpChannel-0000> RS_UPCHANNEL_NOOP()

I. 2014-01-27 21:22:35. <Main-0000> Liveness is due..

I. 2014-01-27 21:22:35. <DnChannel-0000> TripLeft: 2097021994

I. 2014-01-27 21:22:39. <OEHost> starting garbage collection..

I. 2014-01-27 21:22:39. <Backend-0000> Performing session GC for oeIdx: 0

I. 2014-01-27 21:22:39. <Backend-0000> [0] DoSessionGC: Session[0] is in recycle bin

I. 2014-01-27 21:22:39. <Backend-0000> [0] DoSessionGC: Session[1] is in recycle bin

I. 2014-01-27 21:22:39. <Backend-0000> [0] DoSessionGC: Session[2] is in recycle bin

I. 2014-01-27 21:22:39. <Backend-0000> Done session GC for oeIdx: 0

I. 2014-01-27 21:22:45. <UpChannel-0000> PacketRead packet-len: 2

I. 2014-01-27 21:22:45. <UpChannel-0000> PacketRead packet-opcode: 0xf009

I. 2014-01-27 21:22:45. <UpChannel-0000> packet read..

I. 2014-01-27 21:22:45. <UpChannel-0000> successful packet read.. processing it..

I. 2014-01-27 21:22:45. <UpChannel-0000> packet:

I. 2014-01-27 21:22:45. <UpChannel-0000> 0000: 02 00 09 F0                                      ....           

I. 2014-01-27 21:22:45. <UpChannel-0000> RS_UPCHANNEL_NOOP()

I. 2014-01-27 21:23:06. <Main-0000> Liveness is due..

I. 2014-01-27 21:23:06. <DnChannel-0000> TripLeft: 2097021990

Message was edited by: Raza Rizvi