Popup is missing to enter sales data while creating partner

Hi,

I am new to CRM, I have 2 different workcenters one is for create customer and another one is to search for customers in my navigation bar.

when i try to create customer by clicking person icon on result list of Account search screen then it is displaying the overview page where i can enter customer details and while clicking enter/save button it is displaying popup to add sales info data.

here my problem is when i trying create partner by clicking the workcenter 'create partner', then it is displaying the overview page like above, but here once i am trying to hit enter /save  popup is not coming to enter sales info data.

Both workcentes have save component.

i have checked the component usage  in BP_HEAD there is bp_head_search component is there. where i am missing to find the issue.

pls provide some help.

Thanks

Venkat