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Re: IT Service Management - Filter Message Processor based on Support team assigned

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Hi Kamil,

 

Thank you for your reply.

 

I have already configured STD via BRF Plus.

The notes which you are suggesting are different from my requirement.

 

My requirement is when we click on the help field in message processor, only the names of the members present in the Support team assigned should be displayed.

So that, there shouldn't be any wrong assignment of message processor.

 

BR,

Khushboo


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