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Editing a System Message box

Hi All,

 

When creating a new Sales Order, typing in the partner code and hitting enter, the partner's comment, if any, appear in a system message box with Ok as the only validation choice.

 

Firstly, some users do not receive this message and I need to find out why, but I have been around the menu and can only find the alert functionality that can be customised and doesn't seem to relate to the System Message box at all. How can I find out which users it is addressed to?

 

Secondly, I need to edit this message box to add another information to the comments that are already displayed in that system message box. Does anyone know how I can edit this message box?

 

Thanks!


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